T&L Cleaning, a women-owned enterprise based in New York, has been providing top-tier professional cleaning services for over 15 years. The company, led by President Tania Pinto, caters to a diverse clientele including hotels, offices, stores, and banks across the region.
With a workforce exceeding 30 employees, T&L Cleaning has carved out a niche as a primary outsourcing partner for hotel housekeeping departments. The company’s approach has proven beneficial for hotels, resulting in improved guest satisfaction scores while simultaneously reducing labor expenses.
At the helm of T&L Cleaning is Tania Pinto, whose journey epitomizes the American dream. Arriving in the United States as a teenager from Portugal, Pinto demonstrated remarkable determination. She diligently pursued her education, earning both a high school diploma and a Bachelor of Business Administration degree. Her unwavering resolve to build a successful life for herself in a new country has been a driving force behind her entrepreneurial success.
As a business owner, Pinto has navigated various challenges with skill and adaptability. Perhaps the most significant test came during the COVID-19 pandemic, which posed unprecedented obstacles for businesses worldwide. Pinto’s leadership during this period was marked by strategic adjustments that not only ensured the company’s survival but also positioned it for continued growth amid the crisis.
T&L Cleaning places a strong emphasis on employee satisfaction and engagement. The company strives to create an environment where workers enjoy their roles, feel a sense of ownership over their tasks, and take pride in both their individual accomplishments and the overall success of the organization.
Beyond its core business operations, T&L Cleaning demonstrates a commitment to supporting women in business and the broader community. This commitment is reflected in various initiatives, including sourcing from women-owned businesses, supporting causes that benefit women, and advocating for gender equality.
The company’s success story is particularly noteworthy given the challenges often faced by women-owned businesses. By thriving in a competitive industry, T&L Cleaning serves as an inspiration and a testament to the potential of women-led enterprises.
T&L Cleaning’s business model, which focuses on outsourcing hotel housekeeping, has proven to be both innovative and effective. By helping hotels improve their guest satisfaction scores while reducing costs, the company has established itself as a valuable partner in the hospitality industry. This approach not only benefits T&L Cleaning’s clients but also contributes to the overall quality of service in the hotel sector.
The company’s ability to adapt and thrive during the COVID-19 pandemic underscores its resilience and the strength of its business model. While many businesses in the hospitality and cleaning sectors faced significant challenges during this period, T&L Cleaning’s strategic adjustments allowed it to navigate the crisis successfully.
As a 100% women-owned business, T&L Cleaning contributes to the diversity of the business landscape in New York. The company’s success highlights the important role that women-owned businesses play in the economy and serves as an example of the positive impact of diverse leadership in the business world.
T&L Cleaning’s commitment to its employees, focus on quality service, and ability to adapt to challenging circumstances have been key factors in its sustained success. As the company continues to grow and evolve, it remains dedicated to its core values of excellence in service, employee satisfaction, and support for women in business.
Through its business practices and community involvement, T&L Cleaning is not just a successful enterprise but also a positive force in promoting gender equality and supporting women’s empowerment in the business world. As it looks to the future, T&L Cleaning stands as a model of resilience, innovation, and social responsibility in the cleaning services industry.